Your privacy matters

Privacy policy

How we collect, use, and protect your information when you use Allscreenshots.

Last updated: October 4, 2026

Introduction

Allscreenshots ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website screenshot API service.

By using our service, you agree to the collection and use of information in accordance with this policy.

Information we collect

Account information

When you create an account, we collect:

  • Email address
  • Name (optional)
  • Company name (optional)
  • Billing information (processed securely by our payment provider)

API usage data

When you use our API, we collect:

  • URLs you request screenshots of
  • Screenshot parameters and options
  • Timestamps of API requests
  • IP addresses from which requests originate
  • API key usage statistics

Automatically collected information

When you visit our website, we may collect:

  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website

How we use your information

We use the information we collect to:

Provide and improve our service
Process transactions
Monitor usage for billing
Detect and prevent fraud
Send service communications
Respond to support requests
Analyze usage patterns

Data retention

Account data: Retained while your account is active and for a reasonable period thereafter
Screenshots: Stored temporarily for delivery (typically 24 hours) unless configured otherwise
API logs: Retained for 90 days for debugging and security purposes
Billing records: Retained as required by law for tax and accounting purposes

Data sharing and disclosure

We do not sell your personal information.

We may share your data with:

Service providers: Third parties who help us operate our service (cloud hosting, payment processing, email delivery)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets

Security

We implement appropriate technical and organizational measures to protect your data:

Encryption in transit (TLS/HTTPS)
Encryption at rest
Secure API key management
Regular security assessments
Access controls
Authentication protocols

Your rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate data
Request data deletion
Object to processing
Export your data
Withdraw consent

To exercise these rights, contact us at [email protected].

Browser extensions

Read the Browser Extension Privacy Policy for the full Chrome and Firefox disclosures, including session sharing, feedback, and deletion controls.

Our Chrome and Firefox extensions send the URL and capture settings you choose to Allscreenshots for server-side rendering. OAuth tokens or an API key and your organization selection are stored locally in extension storage until you sign out or remove the extension. The extension does not include advertising or analytics code.

Optional session sharing requires your explicit agreement and browser permission. It sends the selected origin's cookies (including login cookies), localStorage, sessionStorage, and observed authentication headers to our rendering service. This can allow access to private account content. Permission for parent hosts allows us to read shared login cookies applicable to the selected URL. Other sites' sessions are not copied. This data is used only to provide the requested capture, not for advertising or sale.

The extension keeps observed authentication headers only in memory. Sharing ends when you navigate, close the tab, revoke permission, sign out, or after five minutes. Site-session data is not persisted in extension storage or pending capture records; the API excludes it from stored request options and bypasses the shared screenshot cache for these captures. Pending job references allow interrupted status checks to resume.

Screenshots, their source URLs, and capture metadata are stored in your Allscreenshots organization according to account retention settings and may be visible to its members. Use the dashboard gallery to delete stored captures. Uninstalling the extension does not delete server-side screenshots. Switch off session sharing for the current site, or use Manage site access in Settings to review and revoke previously approved sites. Signing out clears local credentials and capture references.

If you submit feedback, we receive your comment, optional rating, and account or organization reference. Follow-up contact is optional. A local counter remembers whether you have completed ten captures and seen the feedback invitation; it contains no browsing history or credentials.

The extension's use of information received from browser APIs follows the Chrome Web Store User Data Policy, including its Limited Use requirements. Session-sharing consent is also shown inside the extension before access is enabled.

Cookies

We use essential cookies to operate our website and service. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

International transfers

Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

Changes to this policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact us

If you have any questions about this Privacy Policy, please contact us:

[email protected]

Related documents

Terms of service