Publicly reachable staging URLs
A staging site can be captured if it is reachable from the capture service and its URL passes validation. A domain name alone is not enough: DNS, certificates, access restrictions, and redirects must also permit the request.
Local and private-network targets
localhost, loopback, private-network, link-local, and cloud-metadata destinations are blocked. A URL available only through your VPN or inside your network cannot be treated as a public capture target. Do not disable access controls on a sensitive site just to obtain a screenshot.
Authenticated content
Use documented session options or authorized page actions where appropriate. For browser-extension captures, review the explicit site permissions before sharing a session. A session is sensitive data; do not send it in a support email or assume it will remain valid indefinitely.
Documentation
Related support articles
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