Try the built-in options
Use blockCookieBanners, blockPopups, and blockAds to control these capture behaviors. Site-specific consent systems may need an additional action or selector. Removing an overlay is not always the same as completing the site’s consent flow.
Use a specific selector or action
For a banner that remains, identify a stable CSS selector and use hideSelectors if removing the element is appropriate. If the site waits for a consent choice before loading content, use a page action to make that choice instead. Prefer a narrow selector so ordinary page content is not hidden.
If blocking changes the layout
Compare a capture with blocking disabled and send both results to support. Include the target URL and identify which banner, button, overlay, or content is affected.
Documentation
Related support articles
Fix a blank or incomplete screenshot
Check page readiness, selectors, client-side rendering, and blocking options.
Fix a cut-off full-page capture
Check scrollable content, capture height, sticky elements, and full-page mode.
Fix missing images, fonts, or styles
Identify late-loading resources, blocked requests, and differences from your own browser.
Need help with this issue?
Email support with this article, your request or capture ID, and the result you expected. Remove credentials and private information first.
Email [email protected]